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Frequently Asked Questions

How do I install MagicallyAI?

Download the installer from our website, run it, and follow the setup wizard. The installation process takes about 2-3 minutes and requires administrator privileges.

What are the system requirements?

MagicallyAI requires Windows 10/11, macOS 10.15+, or Ubuntu 18.04+. Minimum 8GB RAM, 2GB storage space, and an internet connection for AI features.

How does the AI assistance work?

Our AI analyzes your screen, code, and questions to provide contextual help during coding interviews. It can explain algorithms, suggest optimizations, and help with debugging.

Is my data secure and private?

Yes, we use end-to-end encryption and never store your code or personal information. All processing happens locally when possible, and cloud features are fully anonymized.

Can I use MagicallyAI offline?

Basic features work offline, but AI assistance requires an internet connection. We're working on offline AI capabilities for future releases.

Getting Started
  • • Installation Guide
  • • First Setup
  • • Basic Features
  • • Quick Tutorial
Troubleshooting
  • • Common Issues
  • • Error Messages
  • • Performance Tips
  • • Bug Reports
Account & Billing
  • • Subscription Plans
  • • Payment Issues
  • • Account Settings
  • • Refund Policy
Advanced Features
  • • AI Customization
  • • Plugin Development
  • • API Integration
  • • Enterprise Setup